A road-map for developing strategic position for Etisalat contact center :a case study /

A road-map for developing strategic position for Etisalat contact center :a case study /

المؤلف

Hassan, Qassim Mohamed

وكيل مرتبط

Khalifa, Azaddin, مشرف الرسالة العلمية

تاريخ النشر

2007

اللغة

الأنجليزية

الكلمة الدالة

Dissertations, Academic

Call centers -- Management -- Case studies

Customer services -- Management

Strategic planning -- Management

نوع الرسالة الجامعية

Thesis

ملاحظة

Thesis (EMBA)--University of Sharjah, Sharjah, United Arab Emirates, 2007.

المجموعة

أطروحات

Theses Master of Business Administration (MBA)

القالب

أطروحات

تصنيف مكتبة الكونجرس

HE8789.U5 H377 2007

المعرف المحلي

b10313278

مواد أخرى لنفس الموضوع

أطروحات

Professionalism among Dubai-based public relations practioners :a comparative study /

Abu Salim, Mona

2008

أطروحات

The impact of organizational commitment on turnover intentions of ZADCO'S employees /

Al-Junaibi, Yosif

2006

أطروحات

Factors affecting stock prices in the UAE financial markets :a research report submitted to the University of Sharjah in partial fulfilment of the requirement for the degree of executive master in business administration /

Al-Hebsi, Ali Abdulla Sultan Alwan

2007

أطروحات

Employees' personality traits and customers' perceptions of service quality /

Al-Nuaimi, Mansour Mubarak

2004

أطروحات

Effectiveness of SAS no.99 -red flags :as perceived and practised in UAE organizations for detection of fraud /

Al Rasheed, Yousif Mohd. Ali

2007

أطروحات

Adaptive QoS aware multi-path dynamic source routing in mobile ad hoc networks /

AlHashim, Rashida Ali

2008